In this manual you will learn more about the option Orders in the main menu on the left. Under Orders you get an overview of all orders and credit notes that have been transferred from plugins to Loyalista. Table 1 explains which information you will find in which column.
Column Caption | Explanation |
ID | Consecutive ID of the customer's orders
(assigned by Loyalista) |
Ref ID | Reference ID of the order from the system
from which the order was transferred to Loyalista (e.g. order ID in plentymarkets) |
Type | Indicates whether it is an order or a
credit note |
Integration | Indicates the integration through which the
order was transferred |
Customer name | Indicates the name of the
customer |
Shipping costs | Indicates the shipping costs of the
order |
Total | Indicates the total amount of the
order |
Points for order | Indicates the base points for the
order |
Points for revenue | Indicates the points for
revenue |
Points for category | Indicates the total number of extra points
rewarded by categories with extra points |
Item points | Indicates the total number of extra points
rewarded by variants with extra points |
Action | In this column you will find a button for
each customer. Clicking on this
button opens a pop-up window. Within the pop-up you will find the billing and shipping
address of the order. In addition, you can take a closer look at the items of the
order. |
The values within the Ref ID and Customer Name column are colour coded. Clicking on the Ref ID opens the overview of the order as described in Table 1 under Action. Click on a customer name to open
the customer profile. Take a look at our Manual on Customers.