In this manual we explain the different ways to create a user account, how to create a user account and which billing methods and product packages we offer.
There are two different ways to create a user account with us: The easiest way is to click here. You can also use any Create an account link on our website. However, if you use one of the links from our price table, you can only adjust the product package and the billing method in this registration process if you cancel the payment process and log in to the user account you have just created. Below you will find the registration process via the Create an account link. If you cancel the registration process via the price table during the payment process because you want to change the product package or the billing method, you will find the process below.
Once you are on the registration page (picture 1), enter your name, e-mail address and password as requested. Then read the terms and conditions and privacy policy and confirm that you agree with them. Finally, click on Let's go.
If you have used a link from our price table, you will be taken directly to the billing page and can continue with the next paragraph. If you have used a different link, you will be taken to the pricing table (picture 2) where you can choose a billing interval. With annual billing, you can save up to 20% depending on the product package. Then select the appropriate product package and click on the corresponding Start Trial button.
You are now on the billing page (picture 3). On the left-hand side, you will see both the free trial period and the total amount due at the end of the free trial period. Enter the payment information for your company on the right-hand side. If your company is based outside of Germany, don't forget to check the box next to Buy as a company and enter your VAT ID. This is essential for correct invoicing. However, we recommend that you always enter your company name and VAT ID. Once you have entered your data correctly, complete your registration by clicking on the Start Trial button. Your payment details will be checked immediately and you will then be redirected back to your Loyalista account, where you can start using the software straight away.
If you register via a link from one of our price tables on our website, the price table will not be displayed again during the registration process. As long as you have not yet entered your billing information and started the trial period, you can still adjust your product package. To do this, you must exit the billing step (picture 3) and log out of your Loyalista user account and log in again. You will now be automatically redirected to the price table (picture 2) and can choose a product package. Then go through the billing step as described above.
Loyalista offers you various product packages to choose from so that you can adapt your costs to your requirements. The main difference between the packages is the number of orders you can process with Loyalista each month. Only purchases in your store are taken into account, not credit notes, which are also transferred to Loyalista to adjust the points. Table 1 gives you an overview of the Loyalista functionalities listed in the pricing table:
Funktionalität | Beschreibung |
Test one month free of charge | As a new Loyalista customer, you can test our offer completely free of charge and without obligation for 30 days. You can cancel your membership with us at any time within the 30 days. |
Up to X monthly orders | You have a certain number of orders available in each package, which you can process with Loyalista per month. Please note that even with annual billing, the quota of orders is available to you individually each month. Any unused quota expires each month! BASIC: 500 Orders STANDARD: 1.500 Order ADVANCED: 3.500 Orders |
Loyalty Program | Loyalty program summarizes our main functionalities and logics of our solution under one point. We provide you with software solutions so that you can offer your customers a loyalty program in the form of a points program in your store. You can find out what this means in detail on our website and in our instructions. |
Customizable | You can customize the content and scope of your loyalty program, i.e. adapt it to your wishes and ideas. This includes, for example - Name of the points - Texts within the widgets - Discount of the loyalty program (trevenue for one point / value of one point) - Extra points for products (individual products / products within certain categories) - Points for campaigns - Durability/locking time of points |
Widgets for your online shop | With the help of the plugin, we not only integrate Loyalista's functionalities into your store, but also the interfaces so that your customers can use your loyalty program in the best possible way. |
E-Mail Support | We are always on hand to help you with your concerns. If you have a question, problem or other request, please contact info@loyalista.de and we will help you as quickly as possible. |
Free initial setup | Have you subscribed to an Advanced package with us? Then you have the option of using our initial setup service. Please contact our support team at info@loyalista.de and we will help you set up your Loyalista account and the plugin as quickly as possible. If you do not contact us, we assume that you will set up your account and plugin yourself. |